Services

At IAN, we count on Eurocross' worldwide network of trusted healthcare and assistance providers to offer top-notch service, meeting travelers' needs quickly and efficiently.

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WORLDWIDE TRAVEL PLANS

At IAN, we specialize in providing comprehensive worldwide travel plans that cater to all your needs. Our customizable plans offer a range of benefits that can be tailored to suit your specific requirements, ensuring you have the coverage you need, wherever your adventures take you. Whether it's health emergencies, trip cancellations, lost luggage, or any unexpected situations, IAN has you covered with flexible and reliable insurance options designed to give you peace of mind throughout your journey.

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CRISIS MANAGEMENT

IAN implements crisis management plans in coordination with medical and security authorities, in cases of natural disasters and/or military conflicts.

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INTERNATIONAL SUPPORT

All our operators undergo comprehensive training and possess fluency in a minimum of three languages: English, Arabic, and French.

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REAL TIME ACCESS TO DATA AND REPORTING

By regularly providing data in a clear statistical format, we ensure optimal transparency.

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PEER TO PEER CLAIMS PORTAL

Provide a real time access to check customers claim status and progress.

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WHITE LABEL SOLUTIONS

Your Identity, Your Portal: Tailored Solutions, Personalized Excellence.

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WEB INTEGRATION & SECURITY

Seamless Integration, Secure Healthcare: Your Information, Our Priority.

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CALL CENTER ACTIVITY

Call center activity involves handling a large volume of inbound and/or outbound calls to provide customer support, sales, or other services.

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REINSURANCE SOLUTIONS

Partner with us to enhance your offerings with customized reinsurance solutions that deliver assistance for travelers worldwide

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Who we are

Introducing IAN: Your Global Travel Companion

IAN was created to meet the growing need for top-notch International Assistance services and products. We combine the reliability of an A-rated reinsurer with the agility of a cutting-edge assistance platform, catering to both individual and corporate clients worldwide.

Thanks to our partnership with Eurocross International ,their expertise, and extensive network, we offer a full range of high-quality assistance services and innovative solutions. Whether it's unique product or responsive support, IAN delivers solutions you can trust, backed by A-rated reinsurers.